Feel the Warmth of Sri Lankan Hospitality with CeylonGetaway — we support you before, during, and after your stay.
From the moment you make your booking to the end of your trip, we’re dedicated to making your stay seamless. Learn more about our Book with Confidence Guarantee and the added perks of booking and paying through Ceylongetaway.
Inclusive
CeylonGetaway.com warmly welcomes everyone—our platform is proudly inclusive, ensuring all travelers and hosts feel respected, valued, supported, and safe throughout their journey.
Responsible
At CeylonGetaway.com, we promote responsible travel by encouraging respectful behavior, sustainable practices, and care for local communities and the environment.
Respectful
CeylonGetaway.com encourages respectful travel—fostering kindness, cultural appreciation, and positive connections between guests, hosts, and local communities.
Collaborative
CeylonGetaway.com thrives on collaboration—working closely with hosts, travelers, and local partners to create meaningful and seamless travel experiences across Sri Lanka.
Trusted Premier Hosts
At CeylonGetaway.com, our Premier Hosts are carefully selected for their consistent hospitality and outstanding guest experiences. When you see the Premier Host badge, you can trust the accuracy of the property description, photos, and listed amenities.
Secure Payments, Guaranteed
Your peace of mind is our priority. All payments made through CeylonGetaway.com are protected against fraud. In the rare event that your funds are misdirected, we’ll ensure you’re reimbursed.
How We Keep You Safe
We take fraud prevention seriously. With verified host accounts, background checks, and advanced fraud detection systems, we work hard to make every booking secure.
Support When Plans Change
If a host unexpectedly cancels your booking, our dedicated rebooking team is ready to assist. We’ll help you find similar accommodation quickly—so your travel plans stay on track.
Dedicated Guest Support
Our care team is always ready to assist. Whether you need help reaching your host or have questions during your stay, our local experts are just a message or call away—anytime you need us.
Visit Our Help Centre
Explore helpful guides or contact our team directly at CeylonGetaway.com/help.
Alternative Lodging When You Need It
If you arrive and can’t access the property—or if it’s significantly different from what was listed (like fewer bedrooms or major issues)—contact us within the first 12 hours. We’ll step in to help you find new accommodation, so your journey stays on track.
Protecting Your Damage Deposit
If your host unfairly withholds your damage deposit after your stay, CeylonGetaway.com is here to support you. We’ll step in to help resolve the issue and work to get your money back.
Ceylongetaway Trip Insuarance
Add Peace of Mind with Trip Insurance
Protect your travel plans from the unexpected. With trip insurance available through CeylonGetaway.com, you can get coverage for cancellations, delays, medical emergencies, and more—so you can book with confidence.
Please contact us for more details.
Meet our team
Our skilful experts are here to serve you with care.
Lead teacher and 1-2 year olds
Teacher: 2-3 year olds
Teacher: 3-4 year olds
More than just a joyful visit
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